If you have any questions or concerns please contact us at firstname.lastname@example.org.
1. CHANGES TO THIS POLICY
2. WHAT IS YOUR PERSONAL INFORMATION?
In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
3. WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?
You can use most of our products and services without actively submitting any information about yourself, but you may choose to provide us with personal information through the services. In particular, if you choose to:
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website, or whether you are male or female and how you watch our programmes.
4. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information directly from you unless it is unreasonable or impracticable to do so, in which case the information may be collected automatically, including:
We may also collect personal information about you from others, including family members (where you are under 18 and have entered a competition or otherwise authorized us to contact your parent/guardian) or friends if you are an accompanying guest for the purposes of a competition or an event, from third party companies such as credit reporting agencies and research companies, from law enforcement agencies, and other government entities.
Although most browsers and devices accept cookies by default, you can use the "Help" section of the tool bar on most browsers to change the settings on your computer, for example to notify you when you receive a cookie, or to refuse all cookies. However, some of the features of our online services may not work or may be more difficult to access if you refuse all cookies. To prevent your data from being used by Google Analytics, you can install Google's opt-out browser add-on. You can also access your Google Ads settings to control what data Google uses to show ads to you
6. FOR WHAT PURPOSES DO WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION?
We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:
You further acknowledge that providing information to our related bodies corporate will sometimes require us to transport your personal information overseas, by way of online servers or cloud-based services, or for example when the prize is overseas or includes overseas travel. This may involve us transferring your personal information to, or store or access it in, other countries where the laws may not provide levels of protection for your personal information meeting or exceeding prevailing international data protection standards. In such circumstances, we take steps to ensure that your personal information receives an appropriate level of protection through contractual requirements imposed on the recipient of the information
7. TO WHOM MAY WE DISCLOSE YOUR INFORMATION?
We may disclose your personal information (including by combining them with other information collected by any of our related bodies corporate) to:
8A. DIGITAL AUDIENCE MEASUREMENT
Nielsen is a global information, data and measurement company for fast-moving consumer goods, consumer behaviour and media, providing companies with a comprehensive understanding of what consumers watch, what they buy and how those choices intersect. This website may includes Nielsen's proprietary digital audience measurement software, for the purposes of market research (including Nielsen Digital Content Ratings) and audience ratings services. You can access more information about the measurement software and learn about choices with regards to Nielsen measurement here. If you wish to opt out, you may do so here.
8 DIRECT MARKETING MATERIALS
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you where you have consented, and if you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from such communications list or lists.
Unless you expressly consent to us doing so, for example, by selecting a check box when entering a competition on our websites, we do not provide your personal information to other organizations for the purposes of direct marketing.
9. HOW CAN YOU ACCESS AND CORRECT YOUR PERSONAL INFORMATION?
You may request access to any personal information we hold about you at any time by contacting us (see the details below) and opt out of our databases holding personal information. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.
Please note that to update your details in any social networking sites, whether accessed directly, or via our websites as a login feature, you will need to contact the operators of those social networking sites directly.
10. WHAT IS THE PROCESS FOR COMPLAINING ABOUT A BREACH OF PRIVACY?
If you believe that your privacy has been breached, please contact our Privacy Officer using the contact information below and provide details of the incident so that we can investigate it. We request that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint.
We will attempt to confirm as appropriate and necessary with you your understanding of the conduct relevant to the complaint and what you expect as an outcome. We will inform you whether we will conduct an investigation, the name, title, and contact details of the investigating officer and the estimated completion date for the investigation process.
After we have completed our enquiries, we will contact you, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorized access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed.
As our websites are linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
12. LINKS TO THIRD PARTY SITES
Our websites may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.
13. BUSINESS TRANSFERS
In the unlikely event that we sell or otherwise dispose of some or all of our business to another party, we reserve the right to transfer your information as part of any assets sold or disposed of and you consent to such transfer.
14. CONTACTING US
Please contact our Privacy Officer at:
Post: 151 Lorong Chuan #03-08
New Tech Park (Lobby H)
Tel: +65 6420 7220